ZED MSME Certificate – Silver Parameters
Silver Parameters
For Silver Certification it covers 14 Parameters basically,
1. LEADERSHIP
- Clear and documented roles at all levels
- Established organogram
- Regular review of organizational performance for compliance and objectives met
2. SWACHH WORKPLACE
- Hygiene SOPs cover product, process, customer, and regulatory needs.
- Equipment, tools, and areas follow SOPs for cleanliness.
- Promote hygiene throughout the organization.
- Periodic cleaning audits with result reviews.
3. OCCUPATIONAL (WORKPLACE) SAFETY
- Formal safety policy in effect
- Systems to identify and communicate safety aspects
- Regular safety training for all employees and contract workers
- Mandatory use of relevant PPES
- Development of safety systems as needed
- Mock drills involving employees and contract workers
- Safety integrated into Key Performance Indicators (KPIs)
- Investigation mechanism for accidents/incidents/near-misses with RCA and CAPA
- Periodic mock drills and safety audits
- Periodic review of safety systems by Senior Management
4. MEASUREMENT OF TIMELY DELIVERY
- Process delivery contracts monitored
- Senior management reviews delivery performance periodically
5. QUALITY MANAGEMENT
- Quality Policy established
- Product/process requirements monitored
- Training for all
- Periodic audits
- RCA, CAPA processes in place
- Senior management reviews QMS
6. HUMAN RESOURCE MANAGEMENT
- HR Processes established
- Employee development plans, incl. training and engagement, implemented
- Comprehensive skill mapping, incl. soft skills, safety, energy conservation, with relevant training
- Ongoing review of development plans
7. DAILY WORKS MANAGEMENT
- QCD target alignment with long-term strategy established
- Daily QCD targets communicated to all staff
- Electronic display of QCD status and trends
- RCA, CAPA processes implemented
- Daily Works Management effectiveness reviewed
8. PLANNED MAINTENANCE & CALIBRATION
- Maintenance plans in place for all equipment
- Regular calibration and upkeep
- RCA and CAPA processes established
- MTTR and MTBF analysis done
9. PROCESS CONTROL
- Proactive planning for processes based on various requirements
- SOPS for critical and non-critical process control established Ongoing monitoring of critical processes
- RCA, CAPA processes, and periodic reviews implemented
10. PRODUCT QUALITY & SAFETY (TESTING / CERTIFICATION)
- Identified product quality and safety requirements met through testing/certification
- RCA, CAPA processes established
- Senior management reviews product quality & safety
11. MATERIAL MANAGEMENT
- Material management planning considers production needs, material characteristics, storage, and environmental impact.
- Optimal inventory is maintained.
- Inventory control procedures are established.
- SOPS ensure timely material availability and safe handling.
- RCA and CAPA processes are implemented.
- Periodic reviews assess Material Management System effectiveness.
12. ENERGY MANAGEMENT
- Energy sources and efficiency targets set
- Consumption measured, corrective actions taken
- Employee energy training
- Regular energy audits
- RCA and CAPA processes active
13. ENVIRONMENT MANAGEMENT
- Systems for emissions, waste, and discharge regulations are established.
- Equipment and monitoring ensure compliance.
- Regular environmental audits are performed.
- RCA, CAPA processes are implemented.
- Staff is trained in environmental management.
- Senior management reviews system effectiveness.
14. MEASUREMENT & ANALYSIS
- Senior management oversees: Defects, Rework, Rejection, COPQ, Customer Satisfaction.
- RCA, CAPA processes in effect