ZED MSME Certificate – Silver Parameters

Silver Parameters

For Silver Certification it covers 14 Parameters basically,

1. LEADERSHIP

  • Clear and documented roles at all levels
  • Established organogram
  • Regular review of organizational performance for compliance and objectives met

2. SWACHH WORKPLACE

  • Hygiene SOPs cover product, process, customer, and regulatory needs.
  • Equipment, tools, and areas follow SOPs for cleanliness.
  • Promote hygiene throughout the organization.
  • Periodic cleaning audits with result reviews.

3. OCCUPATIONAL (WORKPLACE) SAFETY

  • Formal safety policy in effect
  • Systems to identify and communicate safety aspects
  • Regular safety training for all employees and contract workers
  • Mandatory use of relevant PPES
  • Development of safety systems as needed
  • Mock drills involving employees and contract workers
  • Safety integrated into Key Performance Indicators (KPIs)
  • Investigation mechanism for accidents/incidents/near-misses with RCA and CAPA
  • Periodic mock drills and safety audits
  • Periodic review of safety systems by Senior Management

4. MEASUREMENT OF TIMELY DELIVERY

  • Process delivery contracts monitored
  • Senior management reviews delivery performance periodically

5. QUALITY MANAGEMENT

  • Quality Policy established
  • Product/process requirements monitored
  • Training for all
  • Periodic audits
  • RCA, CAPA processes in place
  • Senior management reviews QMS

6. HUMAN RESOURCE MANAGEMENT

  • HR Processes established
  • Employee development plans, incl. training and engagement, implemented
  • Comprehensive skill mapping, incl. soft skills, safety, energy conservation, with relevant training
  • Ongoing review of development plans

7. DAILY WORKS MANAGEMENT

  • QCD target alignment with long-term strategy established
  • Daily QCD targets communicated to all staff
  • Electronic display of QCD status and trends
  • RCA, CAPA processes implemented
  • Daily Works Management effectiveness reviewed

8. PLANNED MAINTENANCE & CALIBRATION

  • Maintenance plans in place for all equipment
  • Regular calibration and upkeep
  • RCA and CAPA processes established
  • MTTR and MTBF analysis done

9. PROCESS CONTROL

  • Proactive planning for processes based on various requirements
  • SOPS for critical and non-critical process control established Ongoing monitoring of critical processes
  • RCA, CAPA processes, and periodic reviews implemented

10. PRODUCT QUALITY & SAFETY (TESTING / CERTIFICATION)

  • Identified product quality and safety requirements met through testing/certification
  • RCA, CAPA processes established
  • Senior management reviews product quality & safety

11. MATERIAL MANAGEMENT

  • Material management planning considers production needs, material characteristics, storage, and environmental impact.
  • Optimal inventory is maintained.
  • Inventory control procedures are established.
  • SOPS ensure timely material availability and safe handling.
  • RCA and CAPA processes are implemented.
  • Periodic reviews assess Material Management System effectiveness.

12. ENERGY MANAGEMENT

  • Energy sources and efficiency targets set
  • Consumption measured, corrective actions taken
  • Employee energy training
  • Regular energy audits
  • RCA and CAPA processes active

13. ENVIRONMENT MANAGEMENT

  • Systems for emissions, waste, and discharge regulations are established.
  • Equipment and monitoring ensure compliance.
  • Regular environmental audits are performed.
  • RCA, CAPA processes are implemented.
  • Staff is trained in environmental management.
  • Senior management reviews system effectiveness.

14. MEASUREMENT & ANALYSIS

  • Senior management oversees: Defects, Rework, Rejection, COPQ, Customer Satisfaction.
  • RCA, CAPA processes in effect

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